Terms and conditions

PRIVACY POLICY

The privacy of our customers as well as potential employees, is one of the key commitments of the Monte das Alpenduradas.

The Client/Candidate should read this policy before sending us your personal data, that is, all information collected and recorded that personally identifies you (eg name, address, contact details, etc).
You must make sure that children under 18 do not provide us any personal data without your permission.

Under this policy the Monte das Alpenduradas, undertakes to:

Explain the purpose of the collection and processing of personal data;
Use the personal data solely for the purposes mentioned in this policy;
Collect only the necessary personal information, taking steps to keep them up to date;
Keep personal data for the time necessary for their processing, in accordance with local regulations;
Provide a means for clients / candidates can access, modify, correct or delete your personal data;
Maintaining the confidentiality and security of personal data that may be provided, unless required by court order.


Scope

The Monte das Alpenduradas Privacy Policy applies in the following cases:

Site Monte das Alpenduradas
Data processing implemented in any of our hotels, restaurants and other points of sale.


1. Collection and Processing of personal data

On the Client quality of the Monte das Alpenduradas, your personal data and / or personal data of their family members may be required for various purposes, including:

Contacts: name, nationality, telephone number, e-mail, address, etc.
Birth date;
Credit card information;
Loyalty program membership card No.;
Dates of arrival and departure to our hotels / restaurants or other outlets;
Information on the children: name, birth date, age, e-mail;
Interests and preferences: eg location of the desired bedroom, smoker / non-smoker, room type and desired bed, preferred newspaper, etc;
Any Customer comments during or after stay on the Monte das Alpenduradas.


As a job candidate or stage on the Monte das Alpenduradas, the following personal data may be requested:

Contacts: name, nationality, telephone number, e-mail, address, etc.
Birth date;
Interests and motivations of the application;
Academic and professional experience;
Curriculum vitae.


We do not collect data of sensitive information, such as: religious or philosophical beliefs, political views, data concerning health, racial or ethnic origin, among others.

Personal data may be collected in various circumstances, including (but not limited to) the following:

Participation in marketing programs (subscription newsletters to get offers / promotions, log on loyalty program; contributions in surveys and / or customer reviews, contests);
Hotel activities (eg booking a room or a desk, check-in and check-out, complaints, requests and / or claims);
Providing information for tour operators, travel agents or online booking systems;
Internet activities: (link to the site of Monte das Alpenduradas; filling out forms online data collection - eg, online booking, questionnaires, etc.);
Applying for job or internship.


2. Objectives of the Personal Data Collection

Personal data are collected for the following purposes:

Management of the reserve and stay of customers;
Improve the services we offer in our hotels, restaurants and other points of sale in order to understand their needs and exceed their expectations;
Personalization of our services;
Sending newsletters, promotions and marketing materials. You may unsubscribe from our Newsletters service by email, clicking a link in one of the newsletters sent by email;
Recruitment of employees to the Monte das Alpenduradas.


3. Personal Data Sharing

The Mount of Alpenduradas may need to share personal data of clients / candidates with:

Employees of the Mount of Alpenduradas: namely for providing the services requested and / or management of Customer databases / candidates;
Local authorities - if required by local law or as part of internal investigations within the Monte das Alpenduradas, in accordance with applicable legal requirements.


The Monte das Alpenduradas still reserves the right to transmit any personal data in the event of sale or transfer of part or all of your company or its assets.

In any case where the occurrence of a transfer of personal data to third parties strictly observe the applicable legal obligations and we will make our best efforts for them to use the collected personal data properly with this Privacy Policy.


4. Security of Personal Information

The Monte das Alpenduradas adopting technical and organizational measures in accordance with legal requirements, in order to protect customer's personal data and Candidates, ensuring their confidentiality agreement with the principles described in this policy.

Whenever you are prompted for credit card information, this communication is done through secure line SSL (Secured Sockets Layer) when you are using a SSL enabled browser such as Microsoft Internet Explorer or Google Chrome.


5. Contacts / Questions

In case of questions regarding the privacy policy, contact the Monte das Alpenduradas.